Contact Us

If you have an EastLink account

Please login to your account and submit your enquiry once logged in. This will ensure we can verify your identity and provide you with the best service.

Account Login

If you DON'T have an EastLink account

Include in your enquiry:

  • your EastLink toll invoice reference number (if applicable)
  • your vehicle licence plate number
  • as much detail about your enquiry as possible
  • phone contact details in case we need to contact you

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The telephone call centre can be contacted by phoning (03) 9955 1400 Monday-Friday 7am-6pm (closed public holidays).

The telephone call centre is closed outside of these hours.

As with most telephone call centres, there can be call queues at busy times.

Almost everything that can be done over the phone with an operator can be accomplished using this website.

Email bulletins about EastLink

Sign up for email bulletins about EastLink. Every email bulletin includes a link to unsubscribe, should you wish to do that at a later date.


New email signature image Nov 2018

EastLink. Time Better Spent.